You will be able to “Track your order” via our website, or simply click ‘View your order’ in the email once the tracking information is updated by the courier provider. Alternatively, you may wish to track your order via this tracking system directly (click here)

*If you are unable to track your order here, please email your order id to us at irene.lw@zircochemresources.com or biome@zircochemresources.com. We’ll try our best to assist you within 3 working days. Thank you for your kind understanding.

DELIVERY WITHIN KLANG VALLEY, NILAI, SEREMBAN (Company’s logistic)

We offer free delivery with a minimum purchase. Please refer to the table below for details.

*Note: A delivery fee is charged if the minimum purchase requirement is not met.

SHIPPING WITHIN MALAYSIA (3rd Party Logistics)

• You may estimate shipping fees during check out. We ship Malaysia wide inclusive of West and East Malaysia. Delivery lead time is 2-5 working day for West Malaysia, and 5-7 working days for East Malaysia.
• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.